Privacy Policy
Last Updated: July 2026
At Thrift Hero (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit thrifthero.shop or make a purchase from us.
Information We Collect
When you visit our website or place an order, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely through our payment providers)
- Order history
- IP address and browser information
- Cookies and website usage data
We do not store your full credit card information on our servers.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate about your order
- Prevent fraud and unauthorized transactions
- Improve our website and customer experience
- Meet legal and tax obligations
We do not sell or rent your personal information to third parties.
Payment Processing
Payments are processed securely by trusted third-party payment providers such as PayPal and Stripe. We do not have access to your complete payment card details.
Shipping
Your shipping information is shared only with shipping carriers as necessary to deliver your order.
Cookies
Our website uses cookies to:
- Keep products in your shopping cart
- Remember your preferences
- Improve website performance
- Analyze website traffic
You may disable cookies in your browser, although some features of the website may not function properly.
Third-Party Services
Our website may use trusted third-party services including:
- WooCommerce
- PayPal
- Stripe
- Google Analytics
- Shipping providers
These companies have their own privacy policies governing how they handle your information.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is completely secure, we strive to keep your information protected.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information where legally permitted
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our Contact Us page.