Privacy Policy

Privacy Policy

Last Updated: July 2026

At Thrift Hero, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

When you place an order or contact us, we may collect information including:

  • Name
  • Shipping and billing address
  • Email address
  • Telephone number
  • Payment information (processed securely by our payment providers)
  • Order history
  • IP address and browser information for security and website analytics

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate about your purchases
  • Respond to customer service inquiries
  • Improve our website and shopping experience
  • Prevent fraud and maintain website security
  • Comply with legal obligations

We only collect the information necessary to operate our business.

Payment Information

Payments are securely processed through trusted third-party payment providers, including:

  • WooPayments
  • PayPal

Thrift Hero does not store your complete credit card information on our website.

Cookies

Our website uses cookies to:

  • Keep items in your shopping cart
  • Remember your preferences
  • Improve website performance
  • Analyze website traffic

You may disable cookies in your browser, although some website features may not function properly.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share necessary information only with trusted service providers involved in completing your order, including:

  • Shipping carriers
  • Payment processors
  • Website hosting providers
  • Fraud prevention and security services

These providers receive only the information necessary to perform their services.

Marketing Emails

If you choose to subscribe to our mailing list, you may occasionally receive emails about new products, promotions, or special offers.

You may unsubscribe at any time using the link included in our emails.

Data Security

We take reasonable technical and administrative measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While no website can guarantee absolute security, we strive to use industry-standard security practices.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal information where permitted by law
  • Withdraw consent for marketing communications

To make a request, please contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our Contact Us page.

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